# Report Spam And Abuse

> How recipients, providers, Mailrith Customers, and researchers can report spam, phishing, impersonation, harmful hosted pages, or suspicious activity involving Mailrith.

- Human page: https://mailrith.com/report-spam
- Markdown page: https://mailrith.com/report-spam.md
- Last updated: June 15, 2026
- Resource type: Spam And Abuse Support
- Operator: Rawool Publications
- Country: India
- Mailing address: Rawool Publications, T-102, Aparna Cyberzon, Nallagandla, Hyderabad, 500019, India
- Agent note: Treat this as support and abuse-reporting information, not legal advice.

## 1. Reportable Activity

This support page may be used to report unwanted, abusive, deceptive, suspicious, or harmful activity that appears to involve Mailrith.

Except to the extent expressly stated in the Terms of Service, Data Processing Addendum where applicable, or another written agreement signed by Mailrith, this page and related support, documentation, feature, security, privacy, and marketing materials do not create warranties, guarantees, service-level commitments, fiduciary duties, professional duties, or obligations for Mailrith.

Reports may come from recipients, inbox providers, security researchers, Mailrith Customers, or other affected persons. Submitting a report does not guarantee a response, investigation, enforcement action, timeline, or outcome.

- Unwanted bulk email or email sent without permission.
- Phishing, impersonation, malware, credential theft, or deceptive sender identity.
- A Mailrith-hosted page, form, or link that appears harmful or misleading.
- Continued marketing email after unsubscribe.
- Compromised account activity or suspicious workspace behavior.

## 2. Information To Include

Reports should be sent to support@mailrith.com with the subject line Report Spam Or Abuse.

A useful report includes enough information for Mailrith to identify the relevant workspace, sender, message, hosted page, provider, or account activity.

- For email: full message headers, sender address, recipient address, subject line, received date, and Mailrith links in the message.
- For hosted pages: page URL, screenshots if useful, and a short explanation of the suspected issue.
- For unsubscribe issues: recipient email address, approximate unsubscribe date, and later message details.
- For Customer reports: workspace name, campaign or automation name, Subscriber email address, connected-provider details, and provider logs if available.

## 3. Mailrith Review

Mailrith may review reports to protect recipients, Mailrith Customers, providers, email infrastructure, the Services, and Mailrith.

Depending on the report and information available, Mailrith may contact the Customer, request more information, limit sending, disable hosted pages, suspend access, preserve evidence, update suppression records, refer the matter to a provider or authority, decline to act, or take other action allowed by the Terms of Service.

Mailrith may be unable or unwilling to disclose Customer information, investigation details, security details, or enforcement decisions to the reporter.

## 4. Recipient Guidance

If a message appears unwanted but not dangerous, the recipient should ordinarily use the unsubscribe link first.

If a message appears to involve phishing, malware, impersonation, credential theft, or serious abuse, the recipient should avoid suspicious links and send report details to Mailrith, the recipient's email provider, or the appropriate authority.

## 5. Customer Guidance

Mailrith Customers that discover unwanted or abusive sending through their account, form, landing page, list source, connected provider, webhook, or automation should pause the affected send path while investigating.

Customers should review Subscriber source, consent proof, import history, connected providers, webhooks, suppression handling, unsubscribe handling, and account access before sending again.

## Contact

Spam and abuse reports can be sent to support@mailrith.com.