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Write the Email Body

A good email has one main point, enough context, and one clear next step.

4 min read

Overview

The email body should answer two questions for the subscriber: why am I receiving this email, and what should I do next?

Start with the reason for the email. Then explain the useful information. Then ask for the next action. This simple structure works for newsletters, launches, event reminders, product updates, and onboarding messages.

If the email includes many ideas, put the most important idea first. Subscribers may not read to the bottom.

What to Check

  • Use short paragraphs. Dense blocks of text are hard to read on a phone.
  • Place the main value before the main button.
  • Use one primary call-to-action when possible.
  • Use clear button text such as Read the guide, Reserve your seat, or Finish setup.
  • Remove sections that help the sender but do not help the subscriber.

Fix Common Issues

Missing Email Body

An email content checker found no body copy. The subject alone is not enough for a useful campaign.

  1. Write why the subscriber is receiving the email.
  2. Add the most useful information first.
  3. Add one clear next action.
  4. Send a test email and read it from the subscriber's point of view.

Risky Promotional Language

An email content checker found generic urgency, exaggerated claims, or spammy phrases.

  1. Replace generic urgency with the real reason the message matters now.
  2. Remove exaggerated claims, such as guaranteed outcomes, unless the claims are accurate and supportable.
  3. Make the benefit specific to the subscriber.
  4. Make the call-to-action clear without manipulative wording.

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