# Workspaces > Workspaces keep separate brands or clients isolated within one Mailrith account. Solo, Pro, Agency, and Agency add-ons define how much workspace room the account owner has. - Human page: https://mailrith.com/docs/workspaces - Markdown page: https://mailrith.com/docs/workspaces.md - Category: Getting Started - Reading time: 10 min read - Last updated: 2026-07-13 - Related keywords: Workspaces, Workspaces documentation, Getting Started, Getting Started documentation, Mailrith documentation, Mailrith help, When To Use Workspaces, Create And Edit Workspaces, Switching Between Workspaces, Workspace Privacy Settings, Ownership And Deletion, Dashboard Overview, Team Members, Account Settings ## AI Agent Notes - Use this article as step-by-step Mailrith product guidance, not as legal, financial, or deliverability advice unless the article says so. - Preserve exact Mailrith UI labels from the steps when explaining a workflow. - Prefer Mailrith's product term Subscribers when referring to people on an email list. ## What this guide covers Create separate environments for different brands, clients, or teams. Each workspace has its own Subscribers, campaigns, forms, and permissions. ## Sections - When To Use Workspaces - Create And Edit Workspaces - Switching Between Workspaces - Workspace Privacy Settings - Ownership And Deletion ## Visual Reference ![Mailrith workspaces directory listing multiple workspace cards.](https://mailrith.com/docs/screenshots/workspaces.png) The Workspaces directory gives you a full view of every workspace you own or belong to, with quick access to create new ones or update existing settings. ## When To Use Workspaces A workspace is a separate operating area inside Mailrith. Each workspace has its own subscribers, tags, segments, forms, landing pages, broadcasts, sequences, automations, team access, and workspace settings. Create a separate workspace when two subscriber lists must stay separate during daily work. Solo includes one workspace. Pro includes five workspaces. Agency includes 15 workspaces, and Agency add-ons can add more workspace room when an agency needs it. Workspaces do more than organize your account. They also separate privacy and access. A broadcast in one workspace cannot send to subscribers in another workspace by mistake. A form in one workspace saves subscribers only to that workspace. A teammate invited to one workspace does not automatically get access to your other workspaces. - **Use one workspace** when one team manages one brand or product, and all subscribers should stay in the same subscriber list. - **Use multiple workspaces** on Pro or Agency when you manage separate brands, clients, regions, publications, schools, events, or business lines. - **Use workspaces instead of tags** when subscribers, permissions, billing review, or client records need a real boundary. Tags organize subscribers inside one workspace; they do not separate unrelated businesses. - **Use shared resources carefully** when you want a template or delivery connection to be available in more than one workspace. Shared access saves setup time, but each workspace still keeps its subscribers and campaigns separate. ## Create And Edit Workspaces 1. Click **Workspaces** in the left sidebar. 2. Click **Create Workspace** when you need a separate area for a new brand, client, project, or subscriber list. 3. If Mailrith disables **Create Workspace** because of a plan limit, follow the upgrade prompt before creating another workspace. 4. In the **Create Workspace** drawer, enter **Workspace Name**. Use a name teammates can recognize quickly, such as the brand name, client name, publication name, or project name. 5. Upload a **Logo** if the image will help teammates recognize the workspace. 6. Fill **Address**, **City**, **State/Province**, **Zip/Postal Code**, and **Country** when you need those fields for billing, account records, or sender compliance. 7. Choose the correct **Time Zone**. Mailrith uses this time zone for scheduled sends and date-based behavior. 8. Click **Save**. Then switch into the new workspace before you create subscribers, forms, broadcasts, sequences, or automations. 9. To edit the workspace later, click **Workspaces**, click the workspace row, update the same fields in **Edit Workspace**, and click **Save**. 10. After you create a workspace, connect sending in [Email Delivery Connections](https://mailrith.com/docs/email-delivery-connections.md) and invite collaborators through [Team Members](https://mailrith.com/docs/team-members.md) before launch. Workspace details can include: - **Name:** the label shown in the workspace switcher, workspace directory, and related settings. A clear name helps users avoid creating campaigns in the wrong workspace. - **Workspace ID:** a stable identifier Mailrith uses to connect records to the correct workspace. Keep the identifier nearby when you set up integrations or check which workspace a page belongs to. - **Logo:** an optional image that helps people visually recognize the workspace. The image is especially helpful for agencies or teams that manage many client workspaces. - **Timezone:** the time zone used for scheduled sends and date-based behavior. Set the time zone before you schedule broadcasts or build automations that depend on dates or business hours. After you create a workspace, complete the basics before you invite a large team: confirm the timezone is correct, connect email delivery if the workspace will send campaigns, and create the first tags or custom fields if subscribers need a consistent structure from the start. If a logo upload fails while you create or edit a workspace, you can still use the workspace. Retry the logo upload later with a smaller image, a common file type, and a simple square crop. ## When A Workspace Is Over Your Plan Limit If a workspace is over your current plan limit, Mailrith keeps the workspace visible so you can review it, export records, delete records, or delete the workspace. Mailrith blocks normal workspace setting edits until the workspace is within your plan limit again. If the workspace already has a landing page domain connected, you can still clear that domain. This helps you move the domain somewhere else without upgrading only to remove it. 1. Click **Workspaces** in the left sidebar. 2. Click the over-limit workspace row. 3. In **Edit Workspace**, find **Landing Page Domain**. 4. Click **Clear** next to the saved domain. 5. Click **Save**. Mailrith removes the connected domain and leaves the rest of the workspace settings unchanged. ## Switching Between Workspaces Use the workspace switcher in the sidebar to choose the active workspace. The active workspace controls what every feature page shows. Subscribers, forms, broadcasts, sequences, automations, tags, segments, and settings all update when you change workspaces. 1. Find the workspace name shown in the left sidebar. 2. Click the workspace switcher. 3. Select the workspace you want to work in. 4. Wait for the page to reload or update. Before you take action, confirm the workspace name in the sidebar shows the workspace you selected. 5. When you share instructions with a teammate, include both the feature name and the workspace name so they can open the same place. Mailrith keeps the workspace context in the page link so direct links can open the correct workspace. Because of this, the same page name, such as Subscribers or Broadcasts, may show completely different records after you switch workspaces. Before you change or delete anything, confirm the active workspace name in the sidebar. This quick check helps prevent the most common workspace mistake: editing the right feature in the wrong workspace. If a teammate cannot find a campaign, form, or subscriber, ask them to check two things: whether the sidebar shows the correct workspace and whether their permissions allow them to view that feature. A missing item often means the teammate is in the wrong workspace or lacks permission; it does not always mean the item was deleted. ## Workspace Privacy Settings Workspace privacy settings control when Mailrith asks for GDPR consent after hosted form and landing-page signups in that workspace. They also control whether signed **GDPR Consent Link** URLs in emails can open the consent page for existing Subscribers. The workspace owner can update this from the **Edit Workspace** drawer. 1. Click **Workspaces** in the left sidebar. 2. Click the workspace row you want to update. 3. In **Edit Workspace**, scroll to **Privacy & Consent**. 4. Set **GDPR Consent** to **Don't Ask Anyone**, **Ask Only In The EU, UK, And Switzerland**, or **Ask All Subscribers**. 5. Click **Save**. Configure double opt-in on the specific form or landing page that should send a confirmation email. Mailrith does not add a separate Privacy setup to each form or landing page, and it does not automatically block sends when a GDPR consent tag is missing. ## Ownership And Deletion Owned workspaces and shared workspaces behave differently. An owned workspace belongs to your account. A shared workspace belongs to another owner who invited you. You can work inside a shared workspace only within the permissions that owner assigned. - **Owned workspaces:** you can edit workspace details and manage access when your account state allows those actions. - **Shared workspaces:** you can view or manage only the features included in your invite permissions. You cannot delete someone else's workspace. - **Last owned workspace:** Mailrith blocks deletion of the last workspace you own so your account keeps at least one usable workspace. Deleting a workspace is permanent. Treat deletion as a close-down task, not a cleanup shortcut. Before you delete the workspace, export any subscriber data you need to keep, stop or replace active forms and landing pages, cancel scheduled broadcasts, pause automations, and confirm that no public signup links still point to the workspace. When Mailrith deletes a workspace, it also removes the workspace's Mailrith-managed landing page custom hostname where configured, plus stored files that belong to that workspace, such as the workspace logo, uploaded email images, temporary import CSV files, and subscriber export CSV files. If you are not sure whether a workspace is still in use, check recent subscriber activity, recent form submissions, scheduled sends, active sequences, and active automations. If any of those items are present, deleting the workspace could interrupt a live process. ## Related Guides - [Dashboard Overview](https://mailrith.com/docs/dashboard-overview.md): The dashboard is the starting point for each workspace. For new workspaces, the dashboard shows setup tasks to complete. For active workspaces, the dashboard shows subscriber growth, campaign activity, and automation status. - [Team Members](https://mailrith.com/docs/team-members.md): Team Members gives you detailed control over which workspaces each person can access and what each person can do in those workspaces, without granting broad access to everything. - [Account Settings](https://mailrith.com/docs/account-settings.md): Settings separates your personal profile, security, and account controls from the selected workspace owner's billing and workspace API keys.