Workspaces

When to use workspaces

A workspace in Mailrith is a fully isolated operating environment. Every subscriber list, broadcast, form, sequence, automation, email template, and team permission is scoped to a single workspace. Nothing crosses workspace boundaries by default.

The most common reason to create additional workspaces is to run separate email programs for different brands, clients, or business units under one Mailrith account. An agency might maintain one workspace per client. A company with two product lines might keep each brand's audience and sending history separate.

A simple rule: if two groups should never receive each other's emails or see each other's subscriber data, they belong in separate workspaces.

Create and edit workspaces

The Workspaces page lists every workspace you own or have been added to as a team member. From here you can create new workspaces and update existing ones.

When creating or editing a workspace, the key fields to set are:

• Name: appears in the workspace switcher and throughout the app. Keep it short and clear — your team will see this label constantly.
• Address and location: used for operational context such as legal footer information required in email campaigns.
• Timezone: controls when scheduled broadcasts go out and how date-based automation conditions are evaluated. Set this accurately before scheduling any sends — changing it later does not retroactively adjust historical activity.

Switching between workspaces

The workspace switcher in the app sidebar changes the active operating context. Every major feature page — subscribers, broadcasts, forms, sequences, automations, templates — immediately refreshes to show data scoped to the selected workspace.

If you manage multiple brands or clients, confirm which workspace is active before creating anything. A broadcast or form built in the wrong workspace needs to be manually recreated — there is no way to move content between workspaces after the fact.

Ownership and deletion

Workspace owners have full control over a workspace, including the ability to delete it. Mailrith prevents deletion of your last remaining workspace to avoid leaving the account in an unusable state.

Before deleting a workspace, verify that you have preserved everything you need: subscriber data, broadcast history, forms, email templates, and team member assignments. Workspace deletion is permanent — Mailrith does not maintain a recoverable archive after the workspace is removed.