# Workspaces

> Workspaces keep separate brands or clients fully isolated within one Mailrith account — each has its own subscribers, campaigns, forms, automations, and team access.

- Human page: https://mailrith.com/docs/workspaces
- Category: Getting Started
- Reading time: 10 min read

## What this guide covers
Create isolated environments for different brands, clients, or teams — each with its own subscribers, campaigns, forms, and permissions.

## Sections
- When to Use Workspaces
- Create and Edit Workspaces
- Switching Between Workspaces
- Ownership and Deletion

## Visual Reference
![Mailrith workspaces directory listing multiple workspace cards.](https://mailrith.com/docs/screenshots/workspaces.png)

The Workspaces directory gives you a full view of every workspace you own or belong to, with quick access to create new ones or update existing settings.

## When to Use Workspaces

A workspace is a separate operating area inside Mailrith. Each workspace has its own subscribers, tags, segments, forms, landing pages, broadcasts, sequences, automations, team access, and workspace settings. Use a separate workspace whenever two subscriber lists need to stay separate in day-to-day work.

Free accounts include one workspace. Upgrade to Pro when you need additional workspaces for separate brands, clients, products, or projects.

Workspaces are useful for more than organization. They are a privacy and access boundary. A broadcast in one workspace cannot accidentally send to subscribers in another workspace. A form in one workspace saves subscribers only in that workspace. A teammate invited to one workspace does not automatically receive access to every other workspace in the account.

- **Use one workspace** when one team manages one brand or product and all subscribers belong in the same subscriber list.
- **Use multiple workspaces** on Pro when you manage separate brands, clients, regions, publications, schools, events, or business lines.
- **Use workspaces instead of tags** when people, permissions, billing review, or client data need a real boundary. Tags are for organizing subscribers inside a workspace, not for separating unrelated businesses.
- **Use shared resources carefully** when you want a template or delivery connection to be available in more than one workspace. Shared access saves setup time, but each workspace still keeps its subscribers and campaigns separate.

## Create and Edit Workspaces

1. Click **Workspaces** in the left sidebar.
2. Click **Create Workspace** when you need a new brand, client, project, or separate subscriber area.
3. If you are on the free plan and already have a workspace, the create action is disabled until you upgrade to Pro.
4. In the **Create Workspace** drawer, enter **Workspace Name**. Choose a name teammates will recognize quickly, such as the brand name, client name, publication name, or project name.
5. Upload a **Logo** if it will help teammates recognize the workspace.
6. Fill **Address**, **City**, and **Country** when those details are useful for billing, account records, or sender compliance.
7. Choose the correct **Time Zone**. This affects scheduled sends and date-based behavior.
8. Click **Save**, then switch into the new workspace before creating subscribers, forms, broadcasts, sequences, or automations.
9. To edit later, click **Workspaces**, click the workspace row, update the same fields in **Edit Workspace**, and click **Save**.
10. After creating a workspace, connect sending in [Email Delivery Connections](https://mailrith.com/docs/email-delivery-connections.md) and invite collaborators through [Team Members](https://mailrith.com/docs/team-members.md) before a launch.

Workspace details can include:

- **Name:** the label shown in the workspace switcher, workspace directory, and related settings. A clear name prevents users from creating campaigns in the wrong place.
- **Workspace ID:** a stable identifier Mailrith uses to connect data to the correct workspace. Keep it handy when setting up integrations or checking which workspace a page belongs to.
- **Logo:** an optional image that helps people visually recognize the workspace. This is especially helpful for agencies or teams managing many client workspaces.
- **Timezone:** the time zone used for scheduled sends and date-based behavior. Set this before scheduling broadcasts or building automations that depend on dates or business hours.

After creating a workspace, complete the basics before inviting a large team: check the timezone, connect email delivery if the workspace will send campaigns, and create the first tags or custom fields if subscribers need a consistent structure from the start.

If a logo upload fails while creating or editing a workspace, the workspace itself can still be used. Retry the logo later with a smaller image, a common file type, and a simple square crop.

## Switching Between Workspaces

Use the workspace switcher in the sidebar to choose the active workspace. The active workspace controls what every feature page shows. Subscribers, forms, broadcasts, sequences, automations, tags, segments, and settings all update when the workspace changes.

1. Find the workspace name shown in the left sidebar.
2. Click the workspace switcher.
3. Select the workspace you want to work in.
4. Wait for the page to reload or update, then confirm the workspace name changed before taking action.
5. When sharing instructions with a teammate, include both the feature name and the workspace name so they can land in the same place.

Mailrith keeps the workspace context in the page link so that direct links can open the correct workspace. This is why the same page name, such as Subscribers or Broadcasts, may show completely different data after switching workspaces.

Before changing or deleting anything, confirm the active workspace. This simple check prevents the most common workspace mistake: editing the right feature in the wrong workspace.

If a teammate says they cannot find a campaign, form, or subscriber, ask them to check two things: whether they are in the correct workspace and whether they have permission to view that feature. A missing item is often a workspace or permission issue, not a deleted item.

## Ownership and Deletion

Owned workspaces and shared workspaces behave differently. An owned workspace belongs to your account. A shared workspace belongs to another owner who invited you. You can work inside a shared workspace only according to the permissions that owner assigned.

- **Owned workspaces:** you can edit workspace details and manage access, as long as your account state allows it.
- **Shared workspaces:** you can view or manage only the features included in your invite permissions. You cannot delete someone else's workspace.
- **Last owned workspace:** Mailrith protects against deleting the last workspace you own, so your account does not end up without a usable workspace.

Deleting a workspace is permanent. Treat it as a close-down task, not a cleanup shortcut. Before deletion, export subscriber data you need to keep, stop or replace active forms and landing pages, cancel scheduled broadcasts, pause automations, and confirm that no public signup links still point to the workspace.

If you are unsure whether a workspace is still in use, check recent subscriber activity, recent form submissions, scheduled sends, active sequences, and active automations. These are the clearest signs that deleting the workspace would interrupt a live process.

## Related Guides
- [Dashboard Overview](https://mailrith.com/docs/dashboard-overview.md): The dashboard is your workspace's starting point — it guides setup for new workspaces and shows subscriber growth, campaign activity, and automation status for operational ones.
- [Team Members](https://mailrith.com/docs/team-members.md): Team Members gives you granular control over who can access which workspaces and what they can do within each — without granting broad access to everything.
- [Account Settings](https://mailrith.com/docs/account-settings.md): Settings covers account identity, password security, billing plan management, and API key generation — the infrastructure that underpins every workspace you operate.
