# Team Members

> Team Members gives you granular control over who can access which workspaces and what they can do within each — without granting broad access to everything.

- Human page: https://mailrith.com/docs/team-members
- Category: Team Management
- Reading time: 10 min read

## What this guide covers
Invite collaborators, assign them to specific workspaces, and configure per-feature permissions that match exactly what each person needs to do their job.

## Sections
- Invites and Access
- Permission Model
- Editing and Removing Members
- Recommended Setup

## Visual Reference
![Mailrith team members page listing active and invited teammates with workspace assignments.](https://mailrith.com/docs/screenshots/team-members.png)

The Team Members page shows every invited collaborator, their join status, the workspaces they are assigned to, and the feature permissions configured for each workspace.

## Invites and Access

Team Members is where workspace owners invite other people to help manage Mailrith work. Give each person their own login. Do not share a single owner account across a team, agency, contractor, or client.

1. Click **Team Members** in the left sidebar.
2. Click **Invite Team Member** in the page header.
3. In the **Invite Team Member** drawer, enter the person's exact **Email** address.
4. Use **Workspaces** to select the workspace or workspaces you want them to access.
5. In **Workspace Permissions**, choose the view or manage permissions for the workspace feature areas they need.
6. In **Account Permissions**, choose account-level permissions only when the person needs them.
7. Click **Invite** and tell the person to check the invited inbox.
8. Return to Team Members later to confirm whether the invite is pending or accepted.

Invite status helps you follow up. A pending invite means the person has not accepted yet. A joined member means they have access according to the permissions assigned. If someone cannot find the invite, resend it or ask them to check the email address used for the invitation.

Workspaces matter. A teammate invited to one workspace cannot automatically see another workspace unless you assign it too.

## Permission Model

Mailrith uses feature-level permissions so access can match a person's real job. A teammate can manage broadcasts without managing team access. A client can view subscriber and campaign results without changing automations. A contractor can edit forms without seeing billing.

Most feature areas have two access levels:

- **View:** the person can see the area but cannot create, edit, delete, or change settings there.
- **Manage:** the person can create, edit, delete, and change settings in that area. Manage access includes view access.

Permissions can cover workspace features such as dashboard, subscribers, broadcasts, forms, sequences, magic links, tags, segments, and automations. Account-level permissions can cover areas such as email delivery connections, team members, custom fields, and email templates.

Grant the smallest set of permissions that lets the person do their work. This reduces mistakes and keeps sensitive areas, such as subscriber exports, sender settings, and team access, in the hands of the right people.

## Editing and Removing Members

You can update a member's permissions when their responsibilities change. For example, a writer might start with broadcast view access during review, then later receive broadcast manage access when they begin creating campaigns.

1. Click **Team Members** in the left sidebar and find the person by name or email address.
2. Click the member row to open **Edit Team Member**.
3. Review every workspace they can access, not just the workspace you are currently using.
4. Use **Workspaces**, **Workspace Permissions**, and **Account Permissions** to add, remove, or change permissions so the access matches their current role.
5. Click **Save** and ask the teammate to refresh Mailrith if they already had the app open.
6. When removing someone, also review related [API keys and authorized apps](https://mailrith.com/docs/api-keys-and-authorized-apps.md) if that person owned an integration.

Changes take effect immediately. If a teammate has a page open while permissions change, they may need to refresh or navigate again to see the updated access.

Remove members when they leave the company, finish a client project, complete a contractor engagement, or no longer need Mailrith access. Removing a member stops their access, but it does not delete the work they created. Broadcasts, forms, templates, automations, and other assets remain in the workspace.

If you are removing a person who owned a process, review any related API keys, authorized apps, scheduled broadcasts, active automations, and delivery connections. Team access is only one part of a clean handoff.

## Recommended Setup

- **Owners:** keep full access with trusted account owners who understand billing, team access, delivery setup, and data exports.
- **Campaign writers:** grant manage access to broadcasts, sequences, templates, and possibly forms, but avoid delivery connection or team management access unless needed.
- **Analysts:** grant view access to subscribers, broadcasts, sequences, segments, and dashboard metrics so they can report without changing campaign setup.
- **Clients:** use view access for the workspace areas they need to review. Avoid manage access unless they are expected to make changes directly.
- **Contractors:** grant access only to the workspace and feature area for their project. Remove access when the project ends.

Review team access on a regular schedule. A quarterly review is a good habit for active teams. Also review immediately after employee changes, agency handoffs, client offboarding, security incidents, or major campaign launches.

If someone cannot see a feature, check both workspace assignment and feature permission. If they can see a feature but cannot make changes, they likely have view access instead of manage access.

## Related Guides
- [Workspaces](https://mailrith.com/docs/workspaces.md): Workspaces keep separate brands or clients fully isolated within one Mailrith account — each has its own subscribers, campaigns, forms, automations, and team access.
- [Account Settings](https://mailrith.com/docs/account-settings.md): Settings covers account identity, password security, billing plan management, and API key generation — the infrastructure that underpins every workspace you operate.
- [Dashboard Overview](https://mailrith.com/docs/dashboard-overview.md): The dashboard is your workspace's starting point — it guides setup for new workspaces and shows subscriber growth, campaign activity, and automation status for operational ones.
