Account Settings

Profile And Security

Workspace owners see Profile, Security, Billing, API Keys, and Delete Account together in one Settings tab row. Team Members see Profile, Security, and Delete Account under Personal Settings. When they have permission, Billing and API Keys appear separately under the selected workspace's Owner Account. API Keys remains available when that permission comes from another workspace owned by the same account.

Your profile details identify you inside Mailrith. Your display name and account email may appear in team areas, invite records, or internal account views. These profile details are different from the sender name and sender email that subscribers see in their inbox. To change subscriber-facing sender identity, use Email Delivery Connections.

Use the security area when you need to change your password. Choose a password that you use only for Mailrith and do not share with another service. If you think someone else may know your password, change the password immediately. After you change it, review API keys, authorized apps, and team member access for anything you no longer trust.

1. Click Settings in the left sidebar.
2. On the Profile tab, check that Name and Email are correct so teammates can recognize you in invites, ownership records, and team areas.
3. If your profile details are wrong, update them, then click Save Profile before you leave the page.
4. If you changed your email, open the verification message sent to the new address and confirm the change. Your current email stays active until you confirm the new one.
5. Click the Security tab when you need to change your password.
6. Enter your current password in Current Password, your new password in New Password, and the same new password in Confirm New Password.
7. Click Update Password. Mailrith keeps this device signed in and signs out your other devices.
8. After a suspected account issue, also review API Keys and Authorized Apps and Team Members for access you no longer trust.

Keep access to your account inbox. Mailrith sends verification emails, password reset links, invite acceptance messages, and important account messages to that inbox. If you may lose access to the inbox, update your account email before you need one of those messages.

Billing

The billing area shows the plan for the account that owns the selected workspace. It may not be the signed-in team member's personal account. Depending on the workspace owner account, the page may show a trial, an upgrade option, or a customer portal link for an existing subscription. New workspace owners may first see a Start Trial page before the workspace opens.

Billing and workspace access are connected, but they are not the same thing. You can own more than one workspace, and paid access may change which features are available in each workspace. If a feature page shows an upgrade message, first confirm that you are viewing the correct workspace. Then check Billing to see the current plan state.

Workspace owners always have billing access. A teammate can open the Billing tab with View Billing, but plan and subscription actions remain disabled. Manage Billing allows the teammate to use checkout, subscription, and customer portal actions for the selected shared workspace.

If a subscription already exists, use the customer portal to manage payment methods, invoice history, and subscription changes. If the account or workspace still needs paid access or is in trial, use the checkout flow.

1. Click Settings in the left sidebar, then click the Billing tab.
2. Check the current plan state before you decide that a feature is unavailable or broken.
3. If you see plan cards, review the plan details and start checkout only when you are ready to change the subscription.
4. If you see Manage Subscription, open the customer portal to update payment details, download invoices, or manage an existing subscription.
5. If you see Update Payment Method, open the billing portal and replace the failed or expired payment method to restore access. Do not start another checkout for the same subscription.
6. After checkout or customer portal changes, return to Mailrith and refresh the page if the billing state has not updated yet.

If Mailrith sends you to Start Your Mailrith Trial or Choose Your Mailrith Plan, choose the Solo, Pro, or Agency card that fits your account, click the button on that card, and finish checkout on the Dodo Payments page. Mailrith opens the workspace after checkout confirms the plan or trial.

For a full explanation of trial, paid, checkout, and customer portal states, read Billing and Plans.

Delete Account

Use Delete Account only when you are ready to close your personal Mailrith account. Account deletion removes your login, signed-in sessions, and owned workspace data. Export anything your team needs before you start.

Account deletion also removes your team access and pending invites connected to your account email. Workspaces owned by other people stay in place for their owners and remaining teammates.

If your account has a subscription that could still create charges, Mailrith cancels it before deleting your account data. If the subscription cannot be cancelled, Mailrith keeps your account and workspaces in place so you can try again safely.

1. Click Settings in the left sidebar.
2. Click the Delete Account tab.
3. In Account Deletion, click Delete My Account.
4. Read the warning carefully. Type DELETE ACCOUNT when Mailrith asks for confirmation.
5. Click Continue.
6. Enter your current password in Current Password.
7. Click Delete Account only when you are sure you no longer need the account.
8. Keep the dialog open while Mailrith finishes. You can close it again if Mailrith reports that deletion failed.

Account deletion is permanent. Mailrith may still keep limited records when needed for legal, billing, security, abuse-prevention, backup, or suppression reasons.

API Keys

API keys let an outside system connect to Mailrith without requiring a person to log in each time. A website might use an API key to add new subscribers. A customer database might use an API key to update custom fields. A reporting tool might use an API key to read subscriber information.

API keys belong to their listed workspaces. When you open API Keys from a selected workspace, the table can also include workspaces you can access that are owned by the same owner account. If the selected workspace does not give you API key access but another workspace under that owner account does, Mailrith uses the permitted workspace and still shows the account's accessible keys. It does not include keys from a team member's separate personal workspace or another owner's account.

Treat every API key like a password. Mailrith shows the full key only when you create it. Store the key in a secure place, such as a password manager, a server secret manager, or an environment variable controlled by your engineering team. Do not paste API keys into shared documents, public code, support tickets, screenshots, or email threads.

Mailrith loads API keys when you open the API Keys tab. If the list cannot load, click Try Again. Mailrith keeps key-changing actions unavailable until the list loads successfully, so a temporary connection problem cannot hide an existing key while you make changes.

Workspace owners always have API key access. View API Keys lets a teammate review key names, workspaces, activity, and status without seeing the full secret or changing a key. Manage API Keys allows a teammate to generate, rotate, and revoke keys.

• Name keys clearly: use names such as "Website signup form" or "CRM nightly sync" so you can identify what each key is used for later.
• Use one key per connected system: separate keys let you revoke one integration without interrupting every other integration.
• Choose the narrowest access that works: use read-only access for tools that only need to view records. Use read-write access only when the tool must create or change records.
• Rotate old keys: create a replacement key, update the connected system to use the replacement key, confirm the connected system works, then revoke the old key.
• Revoke unused keys quickly: remove keys for retired websites, vendors, scripts, old staging environments, or tools no one owns anymore.

For step-by-step credential guidance, read API Keys and Authorized Apps.

Best Practices

Review Settings before you launch a real campaign. Review Settings again whenever account ownership, team access, or connected tools change.

• Keep login access personal: do not share your username and password with teammates. Invite people through Team Members so each person has their own access.
• Separate account identity from sender identity: changing your profile email does not change what subscribers see in their inbox. Update sender details on the delivery connection instead.
• Check billing before planning a launch: confirm that your plan includes the required features before you build a campaign that depends on them.
• Audit access after staff or vendor changes: remove old team members, revoke unused API keys, and review authorized apps when someone leaves or a tool is retired.
• Keep records understandable: clear names for workspaces, keys, and integrations make future troubleshooting easier.

If something in Settings looks wrong, compare the account-level area with the related workspace-level page. For example, a campaign sender problem usually belongs in Email Delivery Connections, while a subscription or invoice question belongs in Billing.